RCMKarma

Virtual Assistant / Front Desk

A front desk that never calls in sick.

Trained virtual assistants handle scheduling, reminders, intake and insurance verification remotely.

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Typical client result
70%

lower staffing cost

Based on RCM Karma client data, 2024–2026.

Outcomes

What changes for your practice.

  • Fewer no-shows with reminders
  • Insurance verified before every visit
  • Up to 70% lower staffing cost
What's included
Delivered by specialists trained in your specialty and payer mix.
  • 1Appointment scheduling & reminders
  • 2Patient intake & registration
  • 3Insurance verification
  • 4Referral coordination

Process

How we get started.

  1. 01
    Workflow mapping

    We document how your phones, scheduling and intake work today.

  2. 02
    Assistant matching

    A trained, HIPAA-certified assistant is matched to your specialty and hours.

  3. 03
    Shadow week

    Your assistant works alongside your team before taking over tasks.

  4. 04
    Full coverage

    Scheduling, reminders and insurance checks run every day with weekly check-ins.

FAQ

Questions practices ask us.

Something else on your mind? Send us a message.

Yes. Every assistant completes HIPAA training and works on secured, monitored devices.

Related services

Often paired with Virtual Assistant

Medical Billing
Clean claims, paid faster.

Charge entry, coding review, claim scrubbing and submission handled by certified billers who know your specialty.

98%first-pass acceptance
Revenue Cycle Management
The whole cycle, end to end.

From eligibility checks at scheduling to the final patient balance, we manage every step that turns care into collected revenue.

30%average collections lift
Medical Credentialing
In network, without the paperwork.

Payer enrollment, CAQH maintenance and re-credentialing for every provider, tracked in a portal you can check any time.

60 daysaverage time to enrollment

Find out what your practice is leaving on the table.

Our free practice analysis reviews your claims, denials, A/R and credentialing status, then shows you exactly where revenue is slipping. No obligation, results in 5 business days.

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